Request module for individual pricing, clear coordination and structured quotation processes
From product to request – without detours
With the product inquiry, items are deliberately removed from the classic ordering process.
Instead of price and cart, a request form is displayed.
Selected products can be defined as inquiry items. For these items, no price is shown – instead, customers can submit a request directly.
The form allows customers to request specific details about price, quantity, availability or individual requirements.
The request is stored in the system and can be processed individually by the sales team.
The product inquiry replaces the standard purchase process where it does not fit and creates a clear path from product interaction to an individual offer – both for customers and internally.
This is how a typical workflow with the request module looks.
FIRST
Products are marked as inquiry items.
SECOND
The customer uses the form directly on the product.
THIRD
The request is centrally recorded and remains traceable.
FOURTH
Requests are reviewed, calculated and answered individually.
FIFTH
Optionally, this can directly result in an order.
Click on the cards and discover how our request module makes your daily work easier.
Specific questions and requirements can be clarified directly.
Direct communication builds trust and long-term relationships.
Everything you need to know about the request module – click to expand.
